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Water utility

From the meter to the bank, without the paper

Water is often a council’s largest service and its largest arrears. CORE connects meter reads, tariffs, bills and payments so every cubic metre delivered is accounted for.

Talk to our water team
A row of household water meters connected to pipes along a plastered wall

Meter to cash

Four steps, one record

Each step writes to the same consumer account, so the resident, the clerk and the auditor see the same story.

  1. 1 Meter

    Each connection is linked to a stand, a consumer account and a tariff.

  2. 2 Read

    Readers capture reads offline on the field app and sync when back in coverage.

  3. 3 Bill

    Consumption is priced on the stepped tariff and added to the monthly statement.

  4. 4 Pay

    Residents pay by mobile money or card and get a receipt by SMS.

Consumption tariffs On the roadmap

Stepped tariffs residents can check

Domestic, commercial and institutional bands set by council resolution in Settings, never hard-coded. Every bill shows the bands used, so a resident can follow the arithmetic.

Domestic tariffIllustrative bands
Band (m³)RateUsed
0 – 10Band 1
11 – 20Band 2
21 – 30Band 3
31 +Band 4

24 m³ this month · rates per council resolution

Field reads offline

The CORE Android app holds the reading route on the phone. Reads are queued without signal and synced safely, never posted twice.

Available

Prepaid tokens

Sell prepaid water tokens next to post-paid accounts, with sales reconciled to the vend system and the ledger.

On the roadmap

Non-revenue water

Compare district-meter supply with billed consumption by zone, split the loss into unbilled reads, bursts and unexplained leakage, and put a dollar figure on it.

Available
A Black technician in a yellow hard hat and gloves working on a meter box mounted on a wall

Your water team

Built with the people who read the meters

Readers, plumbers and revenue officers work on the same phone app. Supervisors see what was read and collected, and billing works from the reads that came in.

  • Simple screens that work on entry-level Android phones
  • No data bundle needed while reading
  • Service requests from residents land in one queue

Bring your water department onto CORE

We will walk through your current reading, billing and collection cycle and show where CORE closes the gaps.

Request a demo See plans