Get the app Pay my bill Request a demo

For residents

Your council bill, on your phone, in your language

Find what you owe with your phone or account number. No password needed. Pay with mobile money or a card and get your receipt by SMS.

Pay my bill Create a profile

English · ChiShona · isiNdebele

A young Black woman with natural hair smiling as she uses her smartphone by a window

How it works

Three steps, about a minute

  1. 01

    Find your bill

    Enter the phone number on your council account, or your account number.

  2. 02

    Confirm by SMS

    We send a short code to that phone so only you can see the bill.

  3. 03

    Pay and get a receipt

    Choose EcoCash, OneMoney, InnBucks, a card or another channel. Your receipt comes by SMS and PDF.

Ways to pay

Pay the way you already pay for everything else

  • EcoCash
  • OneMoney
  • InnBucks
  • O'Mari
  • TeleCash
  • ZIPIT
  • ZimSwitch
  • Visa / Mastercard
  • Mukuru

Clearance certificates

Selling a property? Apply for a rates clearance, pay the fee and download a certificate anyone can verify by QR code.

Available

Report an issue

Burst pipe, missed refuse or a billing query: log it from your profile and follow its progress with a reference number.

Available

USSD & WhatsApp

Check a balance, pay or report a fault from any phone, with or without data, by USSD menu or WhatsApp chat.

Available

Problems in your ward

See open and fixed problems on a public map, how long the council takes to fix them and how many were fixed on time. No sign-in needed.

Open the map
Market traders selling fresh tomatoes at a busy stall under a shade umbrella

Your profile

All your accounts in one place

Own a home and a market stall? Link every account to one profile, see statements, download receipts and get alerts when a bill is due.

Create a profile Sign in

Questions

Good to know

Do I need to register to pay?

No. Find your bill with your phone or account number, confirm with the SMS code and pay. You can create a profile later and your payment will appear in it.

Is my payment safe?

Payments go through licensed Zimbabwean payment providers. CORE never sees your mobile money PIN or full card number.

Can I pay in ZWG or USD?

Your bill shows the currency of your council account. Pay in that currency with any channel your council has switched on.

My council is not listed. What can I do?

CORE is available to councils that have joined. Ask your council’s revenue office, or tell them about us through our contact form.